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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    ProactiveNet Performance Management Suite


    COMPONENT:

    BPPM Application Server


    APPLIES TO:

    ProactiveNet Performance Management Suite 9.0x



    QUESTION:

    [autoindex:error] Cannot serve directory .. /pw/pronto/web/html/scripts/: no matching Directory index (index.html, download.html, index.htm) found and server-generated directory index forbidden by Options directive.

    // the same about pronto/web/html/reports, pronto/lib, pw/apps3rdparty/forms; all the directories exist


     


    ANSWER:

    The "Cannot serve directory" means that there is no defined default page as defined by the DirectoryIndex directive. Sample DirectoryIndex from the htttpd.conf file:
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    # DirectoryIndex: sets the file that Apache will serve if a directory
    # is requested.
    #

    DirectoryIndex index.html download.html index.htm



    In BPPM, there is no index.html, download.html, or index.htm files in C:\Program Files\BMC Software\ProactiveNet\pw\pronto\web\html\scripts (or in the other directories that were mentioned), so the message is normal & expected. Although Apache calls it an error, BPPM is working as intended.


    Article Number:

    000143809


    Article Type:

    FAQ/Procedural



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